Chapter Officers

With a background in Strategic Business Analysis and Organizational Development, Vincent is every organization’s “secret agent” for saving time, money, energy and people.

Named a top 10 thought leader on Culture, Change, and Business Management by Thinkers360. He is a certified Project Management Professional (PMP®), and Certified Business Analysis Professional (CBAP®).

Through keynote speaking & customized workshops, Vincent empowers leaders and organizations to develop cultures of high performance and continuous improvement, and believes “that’s the way it’s always been done” are the seven deadliest words in business today. As an agent of change, Vincent seeks to help audiences understand the “why” behind the problem and then initiate action to enact change as required.

Raghda Fouad is a Director of Process Improvement in Northbridge Financial Corporation. She leads the design and execution of strategic process improvement initiatives ahead of technology implementations. With over 15 years of experience, Raghda has successfully led the practice and teams of business analysis across technology transformation programs. She has also led agile delivery portfolios and agile transformation teams to help pave the way for delivery teams to find effective ways to deliver value and measure it. Raghda is a big believer in teamwork, collaboration, and continuous improvement. She has a passion for building high performing teams and hopes to always foster a culture of continuous improvement. Outside of work, Raghda enjoys yoga and gardening.

 

Amy Ruddell is a dynamic conference leader with a knack for turning professional events into vibrant hubs of connection and inspiration. With years of experience crafting world-class Business Analysis and Project Management conferences, Amy has built a legacy of innovation, engagement, and lasting impact. As the driving force behind internationally acclaimed events, including the largest global online portal for project managers and business analysts, she knows how to deliver programs that spark ideas and transform careers. Whether she's brainstorming fresh content or fostering meaningful partnerships, Amy’s energy and enthusiasm create unforgettable experiences for thousands of attendees worldwide.

 

I grew up in a cabin in the woods without running water or electricity. That might seem like an unlikely start for a career in information technology, but we all had to start from somewhere. For me the journey began in 1980 when we got the first home computer in the county. I wrote:

 

10 PRINT HELLO WORLD!

RUN

HELLO WORLD!

 

And I was hooked. I knew I wanted to build great applications that would delight their users. I did that over and over. Along the way I also discovered that it takes great teams to deliver great applications. Technology only solves problems when people, processes, and organizations change as well. This helped me go from writing software to advising some of the largest organizations in the world on how to how to build a digital delivery umbrella of Product, Agile, and DevOps and create exceptional products and services powered by technology.

Today I am fortunate enough to lead Info-Tech’s Canadian Public Sector Global Services team, which advises IT executives in provincial and municipal government on how to revolutionize the delivery of digital services to our fellow Canadians.

We’re looking forward to helping you as well!

A veteran resource management professional with business analysis and analytics experience.

Marcus Udokang is a Business Analyst and Consultant, Writer, Presenter, and Coach with a passion for driving business change and delivering impactful results. As an advocate for lifelong learning and professional development, Marcus has been actively involved with the IIBA since 2021. He is committed to advancing the profession by integrating best practices with emerging trends, and ensuring that stakeholders achieve sustainable outcomes.

Marcus' knowledge and expertise stem from 20 years of hands-on experience as a BA, spanning various industries including financial services, software development, oil and gas, non-profit, education, event management, and teaching IT courses at Seneca Polytechnic in Toronto. Marcus is also host of the Podcast and YouTube channel The Inquisitive Analyst which focuses on discussions about the successes and challenges in Business Analysis.

As VP Professional Development, Marcus is responsible for organizing presentation events, including conferences, and monthly speakers.

15+ years of performing lead analyst roles on high-profile internal and public-facing business modernization programs with reputable organizations in Automotive, Gov’t Tax & Utilities, Insurance, IT Data & Cloud Services, Media, Retail, Supply Chain, and Transit.

I quickly identify organizational patterns and opportunities for improvement in every organization I serve.

As a highly accomplished business analyst with several years of experience in both the private and public sectors, I bring a wealth of expertise in data analysis, process improvement, and project management to every project I work on. In addition to my years of experience, I have also earned several prestigious industry certifications, including the BCS International Diploma of Business Analysis, as well as multiple APMG Agile certifications, including AgileDS Foundation, Agile PM Foundation, Agile BA Foundation, Agile PgM Foundation, Agile PM Practitioner, and Agile BA Practitioner.

I am a highly skilled and experienced business analyst who is equipped with the latest tools and techniques, and is passionate about helping organisations achieve their goals, I would welcome the opportunity to connect with you.